Shipping policy

All orders are processed within 1–3 business days, excluding weekends and New York public holidays. Once your parcel ships, a tracking number will be sent to your registered email address.

Domestic US shipments typically take 5–10 business days after dispatch. International shipments may face customs hold-ups, and buyers are liable for any customs duties, import taxes or local clearance fees.

We are not responsible for delivery delays caused by carrier disruptions, extreme weather, customs inspection, or incorrect shipping information provided by customers. If your tracking shows delivered but you have not received your package, please first check with your local postal carrier then contact our support.